SHIPPING & DELIVERY
Our goal is to offer you the best shipping option and ensure that your orders are delivered as quickly as possible. For additional information on shipping, read the most Frequently Asked Questions. Feel free to contact us if you have any concerns regarding shipping.
FREE SHIPPING
We are glad to bring our customers great value and service. That’s why we provide free shipping service worldwide. A fee is charged to ship to countries that do not qualify for free shipping. You will know if your country qualifies for free shipping during checkout.
SHIPPING TO OVER 200 COUNTRIES
We are proud to offer international shipping services. However, there are some locations we are unable to ship to. If you happen to be from one of those countries we will contact you
CUSTOMS
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
SHIPPING TIME
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
|---|---|
| United States | 07-14 Business days |
| Canada, Europe | 07-14 Business days |
| Australia, New Zealand | 10-14 Business days |
| Central & South America | 10-15 Business days |
| Asia | 07-15 Business days |
| Africa | 10-15 Business days |
*This doesn’t include our 1-5 day processing time.
TRACKING INFORMATION
You will receive an email with a tracking number once your order is shipped but sometimes due to free shipping tracking is not available. For logistical reasons, items in the same purchase may be sent in separate packages even if you’ve specified combined shipping. If you have any other questions, please contact us
Y***k –
The toy is super, the size is good, thanks
A***s –
A little smaller than expected. For medium dog.
G***n –
Nice toy. Shepherd plays with pleasure. Recommend.
C***l –
Excellent quality, perfect, cost-effective. Product as described
T***a –
Super Toy but my dog has too much strength to resist it (cane corso)
S***f –
Shorter than I thought but it’s still a really good product. My dogs love it!
M***r –
Excellent product, although I liked the rope to be a little longer but it’s OK, my dogs are having fun
E***k –
My dog loves it a lot, he keeps running with it whole day and brings it to me sometimes to play with him, very adorable!