SHIPPING & DELIVERY
Our goal is to offer you the best shipping option and ensure that your orders are delivered as quickly as possible. For additional information on shipping, read the most Frequently Asked Questions. Feel free to contact us if you have any concerns regarding shipping.
FREE SHIPPING
We are glad to bring our customers great value and service. That’s why we provide free shipping service worldwide. A fee is charged to ship to countries that do not qualify for free shipping. You will know if your country qualifies for free shipping during checkout.
SHIPPING TO OVER 200 COUNTRIES
We are proud to offer international shipping services. However, there are some locations we are unable to ship to. If you happen to be from one of those countries we will contact you
CUSTOMS
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
SHIPPING TIME
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
|---|---|
| United States | 07-14 Business days |
| Canada, Europe | 07-14 Business days |
| Australia, New Zealand | 10-14 Business days |
| Central & South America | 10-15 Business days |
| Asia | 07-15 Business days |
| Africa | 10-15 Business days |
*This doesn’t include our 1-5 day processing time.
TRACKING INFORMATION
You will receive an email with a tracking number once your order is shipped but sometimes due to free shipping tracking is not available. For logistical reasons, items in the same purchase may be sent in separate packages even if you’ve specified combined shipping. If you have any other questions, please contact us
J***d –
Excellent Toy, very cool
B***m –
Too cute my hamsters love it a lot
G***b –
looks nice, hope the hamster will like it
H***s –
A little small for a hamster, when it grows up
D***j –
Very good, solid and pretty. Very easy assembly.
C***k –
this is cute, color is cool. My hamster enjoys running over this.
E***n –
All as in the description, thank you. The hamster immediately began to run there
F***w –
I thought it was bigger I bought it for my hedgehog but it serves more for a hamster to my mind
N***f –
It’s very nice, my hamster likes to eat over it, it looks great as habitat decoration, I recommend it
A***b –
I have a small hamster, he seems happy with it. He even made a small house under it and sleeps there.
S***i –
Lovely little item, easy to put together. My hog loves to go through it. It isn’t very solid, but we’ll see how long it lasts.